11:00 AM - 11:10 AM
Opening Remarks
____________________________________________
Ian Burnstein
President and Co-Founder
Storage Business Owners Alliance
Jessica Johnson
Vice President
Storage Business Owners Alliance
11:00 AM - 11:10 AM
Opening Remarks
____________________________________________
Ian Burnstein
President and Co-Founder
Storage Business Owners Alliance
Jessica Johnson
Vice President
Storage Business Owners Alliance
11:40 AM - 12:00 PM
Tenant Insurance Made Easy presented by SBOATI
The tenant insurance experts are gathered to educate you on:
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Mario Macaluso
President & Founder; Co-Founder
SBOATI and Best Self-Storage Insurance
Bryan Mosser
Sr. Vice President of Sales
SBOATI
Ian Burnstein
President
Storage Business Owners Alliance
12:45 PM - 1:00 PM
The Creation of the SSA Women's Council
Join Theresa Gallas, SSA Women's Council Advisory Board member, for a walk down memory lane as to how and why the council was created. The vision of the council is to develop and nurture a community that contributes to successful living, work, leadership and service. With the mission of promoting the success of women in the industry through education, mentorship, networking, and service. Learn how you can join the council today (sorry fellas only ladies can join)!
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Theresa Gallas
Midwest Sales Manager and Noke Key Accounts
Janus International
Jessica Johnson
Vice President
Storage Business Owners Alliance
2:10 PM - 2:55 PM
Operations Panel: Using Technology to Create Operational Efficiencies
The self-storage industry, a now 60 year old industry, has grown to a 43 billion dollar global market. With this level of growth owners and operators can no longer survive off old, independent processes and systems. There are many great technology partners in the space, and now is the time to get rid of legacy self-storage technology that could be impairing your operational efficiencies. Learn from the experts about upgrading your technology to meet your future business goals.
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Phil Murphy
CEO and Founder
Call Potential
Jennifer Shaver
Training & Development Mgr.
Noke Smart Entry by Janus
Jim Ferguson
Client Success Manager
Storable
Tony Johnson
Director of Sales and Operations
Jim Mooney
Vice President of Operations
Freedom Storage Management
2:55 PM - 3:10 PM
Self-Storage Clubhouse Group: Join the Latest Self-Storage Community
Clubhouse is a social network based on voice—where people around the world come together to talk, listen and learn from each other in real-time. Do you like sharing your ideas with others? Do you like learning what others in the industry are doing? Do you love being able to listen to a podcast and not have to share your screen like on a Zoom call? The founders of this group gather industry professionals and leaders every week to present to you their areas of expertise in the industry. Join in every Tuesday at 9am central. Come learn from the founders of the Self-Storage Clubhouse FB Group about the community and following they have built in the self-storage industry.
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James Reid
President
StorCo Storage
Luke Wong
Owner
9 Mile Capital
Denee Burns
National Sales Director
Tenant Inc.
Jessica Johnson
Vice President
Storage Business Owners Alliance
3:10 PM - 3:30 PM
How Automation Can Help you Do More presented by Storable
At Storable, we believe our technology can help you: (make these bullet points) Maximize revenue at your facility, Run your storage business more efficiently, Create a Five-Star tenant experience Join Trace Weaver, Senior Sales Executive at Storable, as he walks through the industry's most comprehensive suite of storage technology.
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Trace Weaver
Senior Sales Executive
Storable
Jess Casto
Business Development Manager
Storage Business Owners Alliance
3:45 PM - 4:05 PM
Simplifying and Improving the Customer Rental Experience presented by Easy Storage Solutions
Join Matt Fiztell, Account Executive with Easy Storage Solutions as he demonstrates how you can leverage Easy Storage Solutions Software to:
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Matt Fitzell
Account Executive
Easy Storage Solutions
Jess Casto
Business Development Manager
Storage Business Owners Alliance
4:55 PM - 5:15 PM
The Secret to Effective Employee Onboarding
Join the experts from SynchronyHR to learn about the advantages of electronic onboarding, which include the digitization of forms for improved accuracy; simple, electronic I-9 verification; and time saved from a consistent process across various states and locations.
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Keith Tirico
Sr. Business Dev. Consultant
Synchrony HR
Rebecca King
Sr. Benefits Account Manager
Synchrony HR
Jessica Johnson
Vice President
Storage Business Owners Alliance
5:15 PM - 5:30 PM
National SSA Update
The Self Storage Association (SSA) is a not-for-profit, tax-exempt organization formed in 1975. For more than 40 years the Association has served as the official trade organization and voice of the U.S. and international self storage industry. SSA's President and CEO Tim Dietz will cover what the SSA has been doing on the legislative front and why it's important to be a part of the national organization for self storage.
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Timothy Dietz
President and CEO
Self Storage Association - USA
Jessica Johnson
Vice President
Storage Business Owners Alliance
6:00 PM
Closing Remarks
____________________________________________
Ian Burnstein
President and Co-Founder
Storage Business Owners Alliance
Jessica Johnson
Vice President
Storage Business Owners Alliance
11:25 AM - 11:30 AM
Opening Remarks
____________________________________________
Jessica Johnson
Vice President
Storage Business Owners Alliance
12:30 PM - 12:45 PM
The Great Debate: To Autopay or Not to Autopay
Every business owner loves to know money is coming in and hitting the bank account. But, is autopay right for your customer or should you give them payment options? When is the best time to consider implement auto pay? What is the best verbiage to use when implementing? Let these experts share their thoughts with you and you make the final choice … to autopay or not!
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Phil O'Hara
Director of Operations
Delta Self Storage
Steve Jeffers
Facilities Asset Manager
Bee Safe Storage
Justin Carter
Regional Manager
Right Space Storage
Jessica Johnson
Vice President
Storage Business Owners Alliance
1:30 PM - 1:50 PM
Making the Most of Your Access Control Investment presented by PTI Security Systems
Are you looking to simplify security without sacrificing quality or the customer experience? Whether you're a single-site operator or managing an ever-growing portfolio, we'll walk through what the future of access control software looks like and how you can take advantage of it. Topics include:
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Nathan Davenport
Product Manager
PTI
Jess Casto
Business Development Manager
Storage Business Owners Alliance
1:50 PM - 2:10 PM
Don’t Be LIENient with Lien Sales presented by StorageAuctions.com
At StorageAuctions.com, we know how important it is that the auction process be both legally compliant AND efficient. Wasted time means bad debt and unrentable space sitting on your property longer than necessary. Join Donna Morgan-Esquibel to learn and discuss how a streamlined online auction process can not only improve your auction results, but ensure you’re always in legal compliance.
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Donna Morgan-Esquibel
Outside Sales Specialist
StorageAuctions.com
Jess Casto
Business Development Manager
Storage Business Owners Alliance
2:10 PM - 2:30 PM
How to efficiently answer self-storage’s #1 question: “How much space do I need?” presented by Calcumate
Being the question storage operators are asked most often, it’s the one that requires the most in-house training, industry experience and negotiation with the customer.
Calcumate, our 3D storage calculator, bundles all that industry knowledge into an easy-to-use tool – providing your future customers with a clear image of what their items would look like inside the correct sized unit.
Our CEO, Joshua, will run you through how you can customize the calculator for your own storage facilities and have it up and running on your website in minutes.
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Joshua Webb
CEO
Calcumate
Jessica Johnson
Vice President
Storage Business Owners Alliance
4:00 PM - 4:20 PM
Leverage Your Self-Storage Communication with an All-In-One Platform presented by CallPotential
Learn how the #1 Communication Platform in Self Storage integrates and connects all your conversations so you have complete control of your customer experience. Join us as Scott Worden walks through our award winning platform and shares why over 40% of the ISS Top Operators use CallPotential to power their operations.
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Scott Worden
Business Development Manager
CallPotential
Jessica Johnson
Vice President
Storage Business Owners Alliance
4:40 PM - 5:00 PM
An Interview with Patrick Mizer, SVP. of Engineering of Storable
Join Ian Burnstein as he interviews Patrick Mizer, SVP of Engineering of Storable, as they discuss the evolution of technology in the self-storage industry. Learn how proper usage of the right technology is driving profitability for owners/operators and helping to drive improved customer experience.
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Patrick Mizer
Senior Vice President of Engineering
Storable
Ian Burnstein
President
Storage Business Owners Alliance
5:00 PM - 5:40 PM
Development Panel: Constructing Building and Development Success
Developing self-storage facilities is no easy task and can take years to do accurately. Now, throw in a national pandemic on top of this causing major delays. Learn from the experts on the best ways to navigate through the development process from potential site issues, permitting, financing, weather and materials, and managing sub-contractors. Also, set yourself up for success from the beginning by planning a climate-controlled strategy to optimize facility performance.
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Steve Weber
National Sales
Blink Signs
Brandon Maurer
Regional Sales Representative
BETCO, Inc.
Merrill Prazenka
National Account Manager
Motili
Scott Salzeider
President and Owner
Salzeider, Inc.
Ian Burnstein
President and Co-Founder
Storage Business Owners Alliance
5:45 PM
Closing Remarks
____________________________________________
Ian Burnstein
President
Storage Business Owners Alliance
Jessica Johnson
Vice President
Storage Business Owners Alliance